Refund and Cancellation Policy

Updated: April 29, 2026

If you have made a deposit on classes and are unable to attend the upcoming semester, the below refund policy may apply to you. Please carefully review the following Refund Policy. The following terms are applicable for any current or future Classes that You purchased with Us. For avoidance of doubt, the below policy does not apply to unexpected closures of the studio or holidays. To read about how we handle unexpected closures, please visit our Studio Rules page.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Warwick Pottery Studio, 11 Hamilton Ave., Warwick, NY 10990.

• Classes mean a request by You to purchase Classes from Us.

• Service refers to the Website.

• Website refers to Warwick Pottery Studio, accessible from warwickpotterystudio.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Classes Cancellation/Refund Request

You are entitled to cancel your Classes at any point before 3 days from your class start date. Cancellations can be made without giving any reason for doing so. Cancellation requests made within 3 days of your Class start date may not be honored as each class requires materials to be ordered for each student.

To cancel Classes, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by phone at (845) 781-6560

We will reimburse You no later than 14 days from the day on which We received and approved your request for cancellation of your Classes. We will use the same means of payment as You used for the Deposit.

Transfers and Substitutions

Class registrations are non-transferable. When you register for a class, that seat is yours — and only yours. It cannot be gifted, swapped, or transferred to another person at any time. Our instructors design each session around the students who enrolled. Bringing in someone new mid-stream disrupts the flow of learning for everyone.

For the same reason, payment for one session cannot be applied to a different time slot or future semester. As a small business, we simply don’t have the flexibility that universities or publicly funded programs have to shift schedules and adjust payments. We thank you for your understanding!

Contact Us

If you have any questions about our Refund and Cancellation Policy, please contact us:

• By email: marilynbdale@gmail.com

• By phone number: 845 781 6560